Tickets

IMPORTANT: If you have submitted an abstract or you already have an account on the Congress website for another reason, please log in to your account first before purchasing a ticket. If you buy the ticket without being logged in, we cannot assign the ticket to the account you submitted an abstract with.

The various fee categories below are REGULAR TICKET PRICES. These are classified into two ticket groups: (A) For ISOCARP members or (B) For all other participants who are NOT members of ISOCARP. Through the ticket form, you can purchase tickets for up to 9 persons. If you want to buy tickets for 10 or more people together, you qualify for a 10% discount. In this case, please contact us directly via congress@isocarp.org.

Instructions:

To buy tickets, please select the number of attendees first at the bottom of the page.
Then, fill out the form with the requested information. If you are logged in to your account, these fields will be automatically filled out when you tick the auto-fill option.
On the right-hand side of the form, select the ticket category per attendee. If you are buying tickets for multiple participants, make sure to use the correct email address of each attendee. DO NOT use a single email address for all.
If you have a discount code, fill it in on the bottom right corner of the page and click "Apply".
Afterwards, click "Checkout" and complete the payment procedures. Registration can be paid via credit card, PayPal or bank transfer.
You will find your tickets and invoices--both pending and confirmed--on the Dashboard of your account.
- Credit card and PayPal transactions: Once payment is successful, you will receive an email notification with your tickets.
- Bank transfer transactions: You will receive an automated email notification with the invoice as well as instructions on how to make the transfer. The delegate must cover any associated handling fees resulting from the bank transaction. Once we have received the payment, you will receive a confirmation via email with your tickets.

*For any concerns or questions, please contact us at congress@isocarp.org. We will do our best to address them promptly.

**For the category "Participants from Low- to Lower Middle-Income Countries" (A.IV. B.IV. Virtual Only-A.IV, Virtual Only-B.IV), please check if your country of nationality and residence is on this list.

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REFUND POLICY TERMS AND CONDITIONS

General Conditions

Modification and Cancellation Policy

Cancellation of registration must be sent to the ISOCARP Secretariat at overtoom@isocarp.org.
Cancellations received before 15 September 2021: 100% refund minus transfer/ handling costs (EUR 20,-).
Cancellations received from 15 September 2021 to 15 October 2021: 50% refund.
Cancellation received from 16 October 2021 onwards: no refund.

In the event that registered delegates would be unable to attend the 57th ISOCARP World Planning Congress in Doha, Qatar on 8-11 November 2021 due to last-minute changes in government imposed travel restrictions, the registration will be automatically converted to virtual only registration in accordance to the original registration category. The difference in registration fees will be refunded.

There will be no refunds for cancellations of virtual-only registrations.

Should ISOCARP be forced to cancel the in-person event in Doha, the Congress will be moved to a fully virtual format. If for any reason, the Congress must be completely canceled, all registration fees will be refunded. ISOCARP and its local host, the Ministry of Municipality and Environment, will not assume responsibility for any additional costs or charges, including but not limited to payments made for travel and accommodation.

Force Majeure and Cancellation

ISOCARP cannot be held liable by attendees for either the partial or total non-execution of the event due to circumstances beyond the control of ISOCARP (force majeure), including but not limited to, credible threats of natural disaster in the geographic vicinity, war, eruption of transportation facilities, governmental travel advisory, civil disturbance or any other comparable events beyond the parties' control.

Under these circumstances, ISOCARP reserves the right to either retain the entire registration fee and to use it for a future congress, or to reimburse the attendees after deducting the costs already incurred for the organisation of the event and which could not be recovered from third parties.

Modification of the Programme

ISOCARP reserves the right to modify the programme for the virtual sessions and in-person activities. No refunds will be granted for reasons related to the programme (including change of speakers).

Acceptance of the General Terms and Conditions

The General Terms and Conditions written on the ISOCARP Congress Platform shall manage your use of our platform and the participation in the Congress. These General Terms and Conditions as well as ISOCARP's Privacy Policy will be applied fully and affect your use of this platform. By using this platform, you agreed to accept these General Terms and Conditions. You shall not use this platform if you disagree with any of these General Terms and Conditions.